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BannerWeb is the 911爆料网' student information system. Within BannerWeb, students can register for classes, view and accept their financial aid, view grades, manage personal information, and much more. Below are some FAQs and how-tos for some of BannerWeb's functions and processes.
What is my username and password for BannerWeb-Student?
Your username will be the first part of your student university email address before the "@", and your password will be the same as signing into a computer on campus. If you have not logged into a computer on campus or have not changed your password, it will be your student ID number.
Who do I contact for Registration, Academic History, and Program Changes?
If you have questions about registration, changing majors, grades, academic history, etc please contact the Office of the Registrar at:
Office of the RegistrarCardinal Farrell Hall, Ste. 1801845 E Northgate DrIrving, TX 75062Phone: 972-721-5221Fax: 972-721-5132Email: registrar@udallas.edu
Office Hours8:00 a.m. - 5:00 p.m. Monday-Friday
How do I bookmark BannerWeb-Student for Registration?
BannerWeb utilizes single sign on. Each time the link is accessed a new Security Assertions Markup Language (SAML) token is generated. If you want to bookmark the BannerWeb link you will need to perform the following steps to successfully copy the URL for bookmarking:
Copy the following link address: https://studentssb-prod.ec.udallas.edu/StudentSelfService/ssb/studentCommonDashboardGo to Bookmarks within your web browserAdd new bookmark and name the bookmarkPaste the copied URLSave the new bookmark
If you do not directly copy the link address from above, you may receive a message stating 鈥淎uthentication Error! Something went wrong during the authentication process. Please try signing in again.鈥
Can alumni access BannerWeb-Student?
Yes, alumni will be able to access BannerWeb-Student. Your username will be the first part of your student email address before the "@", and your password will be the same as signing into a computer on campus. If you have not logged into a computer on campus or have not changed your password, it will be your student ID number.
If you receive an authentication error please email support@udallas.edu . Your account may need to be reactivated to access BannerWeb-Student. When entering a support ticket please provide details of the error along with your student ID, First Name, Last Name, and phone number.
Using your Mobile Device with BannerWeb-Student
I get a blue screen with SAML logout successful. What does that mean? There could be two reasons that you are receiving this error. The first reason is that you have timed out of the session you were previously logged into. BannerWeb has a timeout set at 120 minutes. After 120 minutes of inactivity you will be automatically signed out. The second reason could be that you have an active session that is trying to use a different SAML token competing against the current login. Only one BannerWeb session should be logged into at once if you are on a mobile device. Please follow the steps below to assist with resolving the log in issue.
Exit out of all BannerWeb pages from your mobile device Note: you will need to exit/close the web browser before continuing to the following steps. Access the BannerWeb-Student linkLog into BannerWeb-Student using your single sign on credentials Note: If you do not know your single sign on credentials review the "What is my username and password for BannerWeb" from the above FAQ.After successful sign in, you will be able to navigate the Student Landing page and access the links needed to complete your session
How do I clear my web browser cache?
When troubleshooting issues with any site, always exit your browser completely after clearing your cache before attempting to access the site again. In Windows, close all your browser windows; in Mac OS X, quit your browser.
Chrome
On your computer, open Chrome.At the top right click on more (three vertical dots).Click More tools > Clear browsing data.At the top, choose a time range. To delete everything, select All time.Next to 鈥淐ookies and other site data鈥 and 鈥淐ached imaged and files鈥, check the boxesClick Clear.
Edge
On your computer, open EdgeClick the 3 dots in the upper right corner of the browser.Choose Settings.Under Clear Browsing Data click Choose What To Clear.Select the items you wish to clear (e.g., Browsing History, Cookies and Saves Website Date, Cached Data and Files, Downloaded History and Form Data).Click Clear.
Firefox
On your computer, open FireFoxClick the hamburger menu in the upper right corner of the browser.Click Preferences (Mac) or Options (PC).Click Privacy in the left menu bar.Click Clear Your Recent History.From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.Click the down arrow next to "Details" to choose which elements of the history to clear.Select Browsing & Download History, Form & Search History, Cookies, Cache and Active LoginClick Clear Now.
Internet Explorer
On your computer, open Internet ExplorerClick Tools, and select Delete Browsing History.Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.Click Delete.
Mobile Safari for iOS (iPhone, iPod touch, iPad)
To clear cache and cookies:From the home screen, Select Settings > Safari.At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.Confirm when prompted.
To clear history:From the home screen, tap Safari.At the bottom of the screen, tap the Bookmarks icon.In the lower left, tap Clear.Tap Clear History.
Adding a new phone number in BannerWeb-Student
The following steps outline how to add new phone numbers within BannerWeb. Please note if your address, phone, and email address appear correct within BannerWeb you do not need to update the information. If you would like to update other contact or address information, those changes also take place in the same section of BannerWeb-Student.
Access BannerWeb-Student Click on BannerWeb-StudentLog in using your single sign on credentialsYour username will be the first part of your University Student email address before "@", and your password will be the same as signing into a computer on campus. If you have not logged into a computer on campus or have not changed your password, it will be your Student ID number.Upon accessing the Student Dashboard click the Personal Information TileFrom the Personal Information page click add new to add a new cell phone numberFrom the Phone Type drop down menu select CellEnter Phone Number area code in the Area Code fieldEnter the remaining of the phone number in the Phone Number FieldClick the Primary indicatorClick AddUpon successful addition you will be redirected back to the Personal Information page with a Saved Successfully notification with the Cell indicated as Primary
How do I request an official transcript?
Log into BannerWeb-Student with username and passwordClick the Request Official Transcript tile from the Student Landing PageNote: When clicking Request Transcript you will be redirected to the National Student Clearinghouse website for 911爆料网. Click Order Transcript(s)Follow the instructions provided by the National Student Clearinghouse by entering your personal and student informationFollow the instructions provided by the National Student Clearinghouse by selecting the transcripts needed and delivery detailsConfirm the order and checkout
How do I view an unofficial transcript?
Log into BannerWeb-Student with username and passwordClick the View Unofficial Transcript tile from the Student Landing PageSelect the transcript level and transcript type to view the unofficial transcript
How do I view my grades?
Log into BannerWeb-Student with username and passwordClick the View Grades tile from the Student Landing PageSelect a term to view grades for that termSelect a student level to view grades for that termNote: Multiple levels will be presented if you have undergraduate and graduate records. You are also able to view details regarding your GPA, your primary curriculum, secondary (optional) and related course work. When clicking on View Details next to GPA Summary you will be presented with Term specific GPA information:Selected Term 鈥 Term GPA by institutional course work by the selected student levelInstitutional 鈥 Cumulative GPA of institutional course work for the selected student levelTransfer 鈥 Transfer GPA by the selected student level. Please note you may or may not have transferred courses from prior institutionsOverall 鈥 The overall GPA by the selected student levelWhen clicking on View Details next to Primary Curriculum you will be presented with program related details such as level (student level can be Undergraduate or Graduate), college, degree being sought, program, campus, admit term, and major/minor.Note: You may or may not have Secondary Curriculum associated to your student record for the term and student level.Once grades have been viewed you are able to use the Home button to navigate back to the Registration landing page or sign-out of the page.Note: If there are multiple student levels throughout your student life cycle (i.e. undergraduate and graduate) then you will be able to select a term and student level.
How do it view my financial aid information?
Log into BannerWeb-Student with username and passwordClick the Financial Aid tile from the Student Landing PageClick the Award Offer tab
How do I upload financial aid documentation?
Log into BannerWeb-Student with username and passwordClick the Financial Aid tile from the Student Landing PageClick the Financial Aid Documents buttonSelect the requirement from the Select Requirement drop-downClick the paperclip icon and attach a .pdf or image file(Optional) Add a comment to the file in the Comments buttonClick the Upload Document(s) button to submit the document(s)To view a list of previously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding document.
How do I get to my timesheet?
Log into BannerWeb-Student with username and passwordClick the Student Worker - Employee Access tile from the Student Landing PageClick the Enter Time button from the My Activities menu
If the Bursar needs me to upload a document, where can I do that?
Log into BannerWeb-Student with username and passwordClick the Bursar - Document Upload tile from the Student Landing PageSelect the document type from the Select Document Type drop-downClick the paperclip icon and attach a .pdf or image file(Optional) Add a comment to the file in the Comments buttonClick the Upload Document(s) button to submit the document(s)To view a list of previously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding document.
Degree Works
Degree Works is the University鈥檚 degree audit (what classes to take) and course planning (when to take these classes) software.
Please reference the Degree Works User Guide for assistance in accessing and utilizing the degree audit and planning software.